The AI suite

Juno on the Line

An AI assistant that answers your WhatsApp Business number. She replies to your customers within seconds, introduces herself as your AI assistant, and hands anything binding back to you.

How it works

A customer messages your WhatsApp Business number. Juno replies within seconds, at any hour. Her first reply introduces her as your AI assistant, by name, so nobody thinks they are talking to you.
She answers the everyday questions. Destinations, seasons, what a trip involves, and the price ranges you have already published, each labelled a rough guide.
Anything that needs you comes straight to you. A real quote, an existing booking, a complaint, a refund, someone asking for you by name, or anything she is unsure of. You get a message on Telegram with the conversation, and she tells the customer you'll reply.
You answer from your phone. Reply on Telegram and the customer receives your exact words in the same WhatsApp chat, signed with your name.
The routine chats arrive as one evening summary, so your phone isn't buzzing all day.

What she does, and what she won't

What she does

Replies to WhatsApp messages on your business number, signed with her name.
Answers questions using your own published trips and price ranges.
Sorts what needs you from what doesn't, and sends you the conversations that do.
Passes your replies to the customer in the same chat.

What she won't do

Book, reserve, confirm or quote. Those come from you. Before any reply is sent, a check blocks booking or confirming language and hands the conversation to you instead.
Give a single price. Prices are ranges, labelled a rough guide.
Talk about you personally. She has one fixed answer: "Unfortunately, my expertise is restricted to travel business only."
Pretend to be a person.

What a conversation looks like

Maple Road Travel · WhatsApp

Hi! Thinking about Portugal next May for two of us. Is that a good time to go?

Thank you for contacting Maple Road Travel! My name is Juno, and I am Dana's AI assistant. May is a lovely time for Portugal: warm days, fewer crowds than summer, and the Algarve beaches are starting to open up. Dana's 10-night Lisbon and Algarve trip runs roughly $3,200 to $3,900 per person. That's a rough guide, not a quote.~ Juno

Great, can you book it for May 12?

Booking is something Dana does personally, so I've passed your dates to her and she'll reply to you here.~ Juno

Hi, it's Dana! May 12 works. I'll send you a proper quote tonight.~ Dana

An illustration with a made-up agency, advisor and customer, not a real conversation.

What she knows. Only what you give her: a list of what she may say about your business, and your published trips. She can't see anything else, by design.

Your own setup. Each advisor's Juno is set up with that advisor's own trips, prices and rules. One advisor's customers and conversations are never shared with another's.

Your number, your phone. You connect your own WhatsApp Business account through Meta's sign-up, and you can keep using WhatsApp on your phone. Meta bills you directly for WhatsApp messaging, on your own card.

Where it stands

Juno on the Line has been answering Beyond YEG's WhatsApp, +1 780-668-5934, since October 2026. You're welcome to send it a message and see for yourself. It opens to other advisors once Meta has finished reviewing our platform. It's part of Travel Tech Guy's AI suite, alongside Trip Studio, Live Consult and Marketing.

Who provides it

Juno on the Line is provided by Travel Tech Guy, a trade name of Wynn Industrial Services, Inc., Edmonton, Alberta, Canada. Travel Tech Guy builds websites, email and back-office tools for independent travel advisors.

Contact: jason@traveltechguy.com

How WhatsApp messages are handled, stored and deleted is set out in our privacy policy: Juno on the Line for other travel advisors. It's published on beyondyeg.com and covers Wynn Industrial Services' advisor service.

Want Juno on your line?

Tell me about your business and I'll let you know when it's ready for you.

Get in touch Email Jason